We truly appreciate the outstanding service. From our first call, everything
was handled with such care.
Direct Cremation
Our direct cremation service handles all the essentials with dignity and care. No hidden fees, no pressure, just honest, compassionate service when you need it most. You can personalise with meaningful touches using our unique online configurator.
a personal farewell
Every family is different, which is why we offer thoughtful enhancements to help you create a more personal farewell that truly reflects your loved one’s life. By adding meaningful touches, you can honour their memory in a way that feels right for you.
How it works
1
Call Us Anytime
If someone has died and you would like a direct cremation, you can call us at any time of the day or night. Your call will be answered personally by a caring member of our team. We will attend promptly to bring the person who has died into our care.
2
Choose Your Options
Decide on a basic direct cremation or use our unique online configurator to create a personal cremation experience.
3
Simple Arrangements
We will guide you through the arrangements by phone or online, at a pace that suits you. We’ll take care of all the necessary paperwork and explain everything clearly, so you know exactly what to expect. We will send some forms to you to be signed and returned.
4
The Cremation
The cremation will take place at a local crematorium – as per you instructions with dignity and care at all times. Your loved one will be treated with dignity and respect at all times.
4
Ashes Returned
Once the cremation is complete, we will return the ashes to you or arrange collection, depending on your preference.
questions answered
What is direct cremation, and how does it work?
Direct cremation is a simple, respectful option with no service beforehand. We take your loved one into our care, handle all the paperwork, and carry out the cremation. Their ashes are then returned to you. If you wish, our unique configurator lets you add personal touches to gently honour your loved one’s memory.
What is included in the cost, when is payment required and are there any hidden fees?
Our direct cremation price includes everything needed, with no hidden fees. This covers bringing your loved one into our care, all paperwork, a suitable cremation coffin, the cremation, and the return of the ashes. Payment is required before the cremation takes place. Any optional extras, such as flowers, urns, or keepsakes, are clearly explained and entirely your choice, so you always know exactly what to expect.
How long does the process take, and when will we receive the ashes?
In most cases, the cremation is completed within 10 days. We take care of all arrangements and keep you informed throughout. Once complete, the ashes are returned to you by pickup or delivery, whichever you prefer. If you need them by a specific date, we’ll do our best to help.
How do you care for my loved one, and will they be cremated individually?
Your loved one is always treated with dignity and compassion. All cremations are carried out individually, with careful identification and tracking at every stage, ensuring the ashes returned are solely your loved one’s. We understand the trust you place in us and honour it throughout our care.
What do I need to do now, and can arrangements be made without visiting in person?
If a death has just occurred, simply call us—day or night—and we will arrange transfer of your loved one into our care. We’ll take care of the necessary paperwork and explain everything clearly so you know exactly what to expect. Arrangements can also be made in advance to ease the burden on your family. All arrangements can be completed by phone or online, with paperwork emailed to you for easy signing, so there’s no need to visit unless you wish to.
Hannah Whitmore
Oliver Kingsley
Thank you for the excellent service. From the moment we reached out, you made
everything easy.
Clara Pendleton
We are grateful for the professional service. From our initial contact, you
took care of everything.
James Hargrove
Thank you for your compassionate service. From the first call, you made us
feel supported.
Fiona Ashworth
We appreciate the wonderful service. From our first phone call, you were incredibly helpful.
Ethan Blackwood
We are thankful for the exceptional care provided. From our first conversation, every detail was managed with kindness.
